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Frequently Asked Questions

Content Questions

What is a VJ Loops?

VJ loop is a thematic or abstract video footage, a motion background created with the effect of a loop, where the first and last frames are the same. VJ loops are used by visual artists, VJs as video scenery, visual decorations at concerts and EDM and corporate events. The VJ loop can also be used as a video texture for any virtual 3D projects or as video background for any brand presentation.

What is VJ Loop resolution?

LIME ART GROUP produces VJ loops in HD, FullHD, 4K and 8K resolution that are suitable for a variety of video programs and media servers.

Where’s free to download video mapping loops?

A test collection of video mapping loops is available to our customers in the Email Newsletter. Sign up for the newsletter or become a LIME ART GROUP customer.

Where to find a discount voucher to buy video content?

We are constantly sharing new discount vouchers for video content through our Email newsletter and on our social media, Facebook, Instagram – subscribe to us to get a discount for free.

Do you have sales, discounts, promotions?

We provide several times a year large discounts of up to 70%. Thematic sales, promotions for holidays, as well as special offers. Subscribe to our social media or email newsletter to be aware of new sales.

Your works are copyrighted?

The only copyright holder of our content is LIME ART GROUP – you can use purchased content under the royalty-Free license indefinitely and on different media. It is forbidden to sell, share or transfer content in its original source form, as this will violate the license agreement.

Do you provide technical support for your products?

We provide technical support for all products, in case of any technical issues, email us via online chat form.

What is the refund policy?

We make refunds in case of double orders by mistake, when for example you put in the cart not 1 product, but 2 identical, in which case we immediately make you a refund and the funds will be credited to you in 2-3 business days.

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